Calculation Method	How is it used?	Advantage
Area calculation using dimensions	Enter the Total wall width and the Total wall height (in cm) of the area to be covered. The system automatically calculates the required number of panels and the total area in m².	The correct number of panels for your needs is calculated easily

Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@izodekor.co.uk. Please note that returns will need to be sent to the following address: https://izodekor.co.uk/pages/contact

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@izodekor.co.uk.

If you want to send it back after contacting us for a refund, please write your order number, name-surname and how many pieces you sent on a piece of paper and tape it to the box. In this way, we can process your refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Chemicals (such as Glue) product types cannot be returned. If you have questions or concerns about your specific item, please get in touch.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return, please contact us at info@izodekor.co.uk.
Shipping fee for returned products belongs to the customer. After your returns reach the warehouse, the product is checked and if the product is complete and undamaged, your money will be refunded to you. For damaged panels, pictures are sent to you and payment is made to you by deducting the fee according to the damage. The shipping charges to be deducted from you in returns are as follows.